Come and join your industry colleagues at the Destination Business Events Conference at the Melbourne Convention and Exhibition Centre (MCEC) from 18-20 September 2019.

The jam-packed conference program explores the theme 'Customer Experience: Laneways to Success' and its cornerstones of putting customers/clients first and managing their journeys; building long lasting effective relationships; establishing efficient processes and using data driven insights and technology to drive greater business success.

From inspiration speakers, dynamic case studies, interactive workshops, immersive experiences, robust discussions along with entertaining social events and pre-conference laneway tours, this conference covers all aspects of the business events industry and provides invaluable information on attracting business events to your city and region.

It is an ideal professional development opportunity and well suited to all staff and senior leaders working in convention bureaux, convention centres, convention hotels and venues, airlines, destination marketing organisations and economic development offices.

REGISTER NOW to take advantage of the early bird discount, closing 30 June 2019.